1. Overview
Tobiz Network Sdn Bhd ("Company," "we," "us," or "our") operates the Tobiz / ToOne software, mobile application and related services ("Service"), a cloud-based solution designed for business use purposes.
This Privacy Policy describes how we collect, use, process, disclose, and protect personal information obtained through our Service, website, and related interactions. By accessing or using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
The Services obtain the information you provide when you download and register the Services, using any service rendered by us via our corporate website. Registration with us is optional. However, you may not be able to use certain features unless you register.
- Name, email address, age, username, password, phone number
- Transaction-related information (purchases, offers)
- Information provided when contacting support
- Credit card information for purchases
- Data entered into the system such as contact and project management information
We may also use this information to contact you regarding important notices, service updates, and marketing promotions.
2.2 Information Collected Automatically
- Device Information: device type, operating system, browser type, IP address, device identifiers, mobile network information
- Usage Data: log files, access times, pages viewed, features used, search queries, clickstream data
- Cookies & Tracking: cookies, web beacons, and similar technologies
2.3 Information from Third Parties
- Business partners and service providers
- Public databases and government registries
- Social media platforms
- Other users who invite you to collaborate
Only aggregated, anonymized data is periodically transmitted to external services to help us improve our Services.
We may disclose information:
- As required by law
- To protect rights, safety, or investigate fraud
- With trusted service providers under confidentiality
- In the event of merger, acquisition, or asset sale (with notice)
3. User’s Opt-Out Rights
You can stop all collection of information by discontinuing use of our Services. You may also request to opt out by emailing support@tobiz.network.
4. Data Retention Policy, Managing Your Information
User-provided data is retained for as long as you use the Services and for a reasonable period thereafter.
Automatically collected information is retained for up to 24 months and may thereafter be stored in aggregated form.
To request deletion of your data, please contact support@tobiz.network. Some data may be required for the Services to function properly.
5. Security
We implement physical, electronic, and procedural safeguards to protect your information. Access is limited to authorized personnel only. However, no security system is completely foolproof.
6. International Data Transfers
Our Services operate from Malaysia. Data may be processed in other countries where our affiliates or service providers are located.
By using our Services, you consent to international transfers subject to applicable legal safeguards.
7. Changes
This Privacy Policy may be updated from time to time without prior notice. The latest version will supersede all previous versions.
8. Your Consent
By using our Services, you consent to the processing of your information as described in this Privacy Policy.